I Heart Saving Privacy Policy


Effective Date: July 1, 2019

I Heart Saving cares about your privacy, limiting the amount of Personal Information (defined below) it asks of you, and will treat your Personal Information according to this policy. This Privacy Policy outlines the types of Personal Information and Automatically-Collected Information (defined below) that is collected by I Heart Saving from consumers and how we use and protect it. It also tells you what to do if you do not want I Heart Saving to use your Personal Information to market its services to you, and how you can change the information you have already provided to us. This Privacy Policy applies to the data collected through your use of iheartsaving.com and/or through your use of our I Heart Saving app, and to I Heart Saving’s collection of data through responses to printed promotional materials, telephone calls to I Heart Saving, and other offline contacts we may have with you.


1. Your Agreement


This Privacy Policy informs you about our information collection, use, and disclosure practices. Throughout this document, unless otherwise specifically indicated, when we say "use of our I Heart Saving app and/or website" (or a similar phrase), this "use" includes visiting and browsing iheartsaving.com and downloading and using the app, and/or providing your Personal Information to us through our website, the app, and/or through offline contacts. When you use the app and/or our website, you signify that you have read, understand, and agree to the terms of this Privacy Policy, and to our collection, use, and dissemination of your Personal Information and Automatically-Collected Information as described in this Policy. If you do not agree with any terms within this Privacy Policy, do not download or use the app or our website. If you choose not to provide Personal Information, you will be unable to utilize certain features through the app or on our website.

You agree that this Privacy Policy is supported by reasonable and valuable consideration (which consideration includes your use of the app and/or our website), and you acknowledge your receipt of and the sufficiency of the consideration.


2. Intended Users


The I Heart Saving app and website are intended for adults only. By downloading and using the app and/or by using our website, you affirm that (i) you are at least eighteen (18) years of age, or that you are under (18) years of age and possess legal parental or guardian consent to use the app and our website, and to provide Personal Information and Automatically-Collected Information to us; and (ii) you have authority to agree to this Privacy Policy and are competent and capable of understanding, agreeing to, and complying with this Privacy Policy.

We do not knowingly (i) collect information from anyone under age 18; (ii) permit submission of information by anyone under age 18; (iii) contact children under age 18 for marketing purposes; or (iv) sell products or services to children under age 18. If we learn that we have received information from a child under age 18 in violation of this Privacy Policy, we will use that information only to respond directly to that child (or a parent or legal guardian of that child) to inform him or her that he or she cannot use the app or our website, and subsequently, we will delete that information from our files.


3. What information do we collect and store?


(a) Your Personal Information

In order to download the I Heart Saving app, to register for an account through and to use the app, to purchase I Heart Saving through our website, and/or to participate in certain other services provided by I Heart Saving, you will be asked to provide Personal Information. You are never under any obligation to provide such information. If you choose not to provide us Personal Information, you can still browse our website; however, you will not be able to purchase an I Heart Saving offer , use the app, or use certain other services offered by I Heart Saving. When you do provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy and to store your information on our servers.

Personal Information includes the following categories of information:

  1. Contact Data, including your name, email address, physical address, home and/or mobile phone numbers, other information that could be used to contact you or identify you personally, and your password used to create an account on the I Heart Saving app;
  2. Credit card information; and
  3. Other information you actively enter into the app and/or our websites, or otherwise provide to us through offline contacts, such as email, letter, or phone call.

(b) Automatically-Collected Information we receive from your use of our I Heart Saving app and/or our website

When you use the I Heart Saving app and/or our website, we automatically collect and store the following categories of information (hereinafter referred to as "Automatically-Collected Information"). Unless otherwise specifically stated in this Privacy Policy, Automatically-Collected Information may be combined with Personal Information you provide to us. We automatically collect and store the following types of information when you use the I Heart Saving app:

  1. Your mobile device and network identifiers, such as MAC or IP addresses;
  2. Your mobile device's unique device ID;
  3. Geo-Location Data: Our app works with geo-location data to provide an optimal app experience while respecting your privacy.

    1. We record your general location whenever you use the app.
    2. We use your precise geo-location every time you use the app to identify the market you are in and display merchants near you.
    3. We only record your precise geo-location at these limited times:
      1. when you set up an account
      2. When you redeem a coupon
    1. There is an optional setting in the app that will send you a push notification when you are near a merchant you have designated as a Favourite. For this service to work we use precise geo-location in the background at all times and send you a push notification when our system has determined you are likely nearby a Favourite merchant. When you have this setting enabled we will also record your precise location when you enter, stay in and exit the area around a Favourite merchant.

We collect and aggregate this geo-location data to provide only the de-identified and aggregated coupon redemption data to merchants for their analysis so they can, for example, determine how often a coupon is redeemed at a given store location. We do NOT provide your specific geo-location data or your identity to any third party; rather, we only provide the aggregated redemption data to our merchants.

The following data is de-identified and aggregated to provide data for both internal analysis and reporting to our merchants:


  1. Your coupon history, including purchases, unlocks, redemptions, favourites, and savings
  2. Type of mobile device accessing the app
  3. Type of operating system your mobile device uses
  4. Date and time you access and use the app to redeem specific coupons
  5. Amount of time you spend on each app feature
  6. Order in which you view the app features and pages, and the order in which you take actions in the app
  7. Other similar information about the interaction between your browser and the app.

We automatically collect and store the following types of information when you use iheartsaving.com:


  1. Your MAC addresses or IP addresses, including the optional disclosure of your location for use in seeing nearby merchants.
  2. Type of computer and web browser used to access our website
  3. Type of operating system your computer uses
  4. Date and time you access our website
  5. Referring source (the website you used to access our website)
  6. Amount of time you spend on each page of our website and the features you use
  7. Order in which you view the features and pages on our website, and the order in which you take actions on them
  8. Other similar information about the interaction between your browser and our website.

(c) Information we do NOT collect: When you use the I Heart Saving app or our website, we do NOT (i) track your activity across multiple applications or websites, and we do not allow targeted advertising based on your activity across multiple applications or websites; (ii) access or store your contacts, call logs, calendar appointments, text messages, photos, videos, or other information stored on your mobile device; (iii) access or store your usernames or passwords (other than that which you use to set up your account through the I Heart Saving app), such as username and passwords for your Facebook, Twitter, or other social network or email accounts; (iv) share your information with social networks, advertising networks, or other third parties for their own marketing or other independent purposes. In order to provide the services offered through the app, however, the app may interact with some features of your mobile device, such as your email account, but all of this processing occurs on your mobile device itself, and this information is not transferred through the app to I Heart Saving.


4. Cookies and Web Beacons


We collect Automatically-Collected Information through commonly-used information gathering tools, such as cookies and web beacons.

(a) Cookies: To help make the I Heart Saving app and our website more responsive to the needs of our users, we may use a standard feature found in browser software, called a "cookie" to assign each visitor a unique, random number, a sort of anonymous user ID that resides in your mobile device if you use the app and in your computer hard drive if you use our website. Standing alone, cookies do not identify the Personal Information of the user; rather, they identify the mobile device that a user uses to access the app, or they identify the computer that a user uses to access our website. A cookie cannot read data off of your hard drive or mobile device. Cookies may store user preferences, information about your browser, list of app and/or website features used, and activities conducted while using the app and/or our website. Most browsers automatically accept cookies, but, at your option, expense, and responsibility, you can block cookies at any time by changing the preferences in your browser and/or delete cookies from your hard drive and mobile device. However, by blocking and deleting cookies, you may not have access to the entire set of features of the app or our website and features may not function properly. We use cookies to customize your experience while using the app and our website.


(b) Web Beacons: We may also use "web beacons" to collect Automatically-Collected Information about your use of the I Heart Saving app and/or our website, and the viewing and use of emails we send to you. Web beacons are graphic image files embedded in a web page, app feature, or email that provide a presence on such web page, feature, or email and send back to its home server information from the user's browser. The information collected by web beacons allows us to statistically monitor how many people are using the app and our website and opening our emails, and for what purpose. For example, we might place a web beacon in a marketing email to notify us when a user clicks on the link in the email. We do not collect Personal Information with web beacons.


5. How Your Information is Used



(a) Personal Information and Automatically-Collected Information

When you supply your Personal Information, we will use it for the express purpose stated when we ask for such Personal Information (e.g., we use your Personal Information to fulfill any transaction you initiate, such as the purchase of an I Heart Saving membership), to respond to any requests you may have about use of the I Heart Saving app or our website, to contact you regarding your account or your use of the app or our website, and to provide required notices.



Credit card information:
We use your credit card information to fulfill purchase orders you initiate. We provide data encryption during the entire payment process. We will only use your credit card information to charge you for an I Heart Saving membership if specifically ordered by you.



If you use the I Heart Saving app to order a membership, we use a third-party intermediary to manage credit card payment processing. We only share your credit card information with this third-party intermediary, your credit card provider, and our banking partners, to process payments. We provide an auto-renew feature that will automatically renew your Subscription. We will provide a notice at least two weeks prior to the auto-renew occurring to remind you that you are about to be charged and what the amount charged will be. If this feature is enabled, our third-party intermediary will store your credit card information, but this third-party can only use your credit card information to process payments for your purchase of a membership. Because we collect credit card information (and because it's generally a good idea), we recommend that you lock your mobile device. If you lose your mobile device or if it is stolen, we recommend that you immediately contact your mobile device carrier to have the device and the I Heart Saving app disabled. We are not responsible or liable to pay for any unauthorized or fraudulent transactions.


IP Addresses:We use IP/MAC addresses to track and aggregate Automatically-Collected Information. We also collect IP/MAC addresses and mobile device IDs from our app users when they log into their accounts in order to confirm the applicable user's identity.


Your coupon history, including purchases, redemptions, favourites and savings:For app users, we store coupon history information on our server so the app can be deleted from your device without losing coupons, favourites, or savings. This allows coupon account information to be transferred to new devices, such as a replacement or upgraded device.


Other Uses of Your Personal Information and Automatically-Collected Information:We may use your Personal Information and Automatically-Collected Information to customize and tailor your experience using the app and/or our website, displaying content we think you might be interested in and according to your preferences.

We may use Personal Information and Automatically-Collected Information to help diagnose problems with the app and our website, to make the app and our website more compatible with the technology used by our users, to analyze statistical use patterns, and to otherwise improve our app and our website. For example, we may use Automatically-Collected Information to track what our users look at most so we can recognize and provide more of the desired features.

We also use Automatically-Collected Information to determine which website referred you to our website and as otherwise described in this Privacy Policy.


(b) Marketing Communications:We may use your Contact Data to provide you with information about other products or services that may be of interest to you. We may also send your mobile device notifications from time to time to alert you to new coupons, expiring coupons, nearby coupons, membership sales, or new available versions of the app. We will never share your Contact Data with any third party for their own marketing or other independent uses. If we use your Contact Data to send marketing communications to you, we will provide you with an easy mechanism to opt-out of receiving future marketing communications (see Section 7(a) below for more information). If you request that we not contact you for marketing purposes (either by using the opt-out mechanism or contacting us), we reserve the right to contact you for non-marketing purposes relating to your account or other use of the app or our website. We respect your privacy and your right to limit the ways in which we contact you.


6. Sharing Your Information


With the exception of circumstances described in this Privacy Policy, I Heart Saving does not share, sell, rent, license, trade, or otherwise transfer or disclose your Personal Information or Automatically-Collected Information with/or to any third party for their promotional purposes or otherwise.


(a) Merchants:From time to time, we share de-identified and aggregated coupon redemption data (including the date, time, and location of redemptions) and favourite coupon data with our merchants to help them improve their offers. We share this aggregated, anonymous redemption information with merchants to help them track redemptions. I Heart Saving will never give merchants Contact Data, specific device information, network identifiers, or information that personally identifies you.


(b) Third-Party Service Providers: We share Personal Information and Automatically-Collected Information with our third-party service providers who assist us by performing services related to our operation of the I Heart Saving app or our website (such as hosting, data storage, transaction processing, and security). These third-party service providers are not authorized to use your information in any way other than as described here and are required to keep the information confidential.


(c) Third-Party Analytics Services: We may use third-party analytics services in connection with the I Heart Saving app and our website to assist us in better understanding our app and website users. For example, we use these services to track and analyze certain Automatically-Collected Information, such as feature usage. We only ever provide these service providers with (or allow these service providers to collect on our behalf) Automatically-Collected Information. The recordings will never identify you personally, though they can identify your IP/MAC addresses and mobile device IDs. We use the information collected from these service providers to find usability problems to make the app and our website easier to use. The information we receive from these third parties may be re-associated with your Personal Information after we receive it back from these third parties. These third parties are not authorized to use your information in any other way and are required to keep the information confidential.


(d) Required by Law: I Heart Saving reserves the right to and will release Personal Information and/or Automatically-Collected Information, without your consent and without additional notice to you, if I Heart Saving believes in good faith that (i) such release is required to comply with any law, rule, regulation, or any search warrant, subpoena, court order, or similar legal process; or (ii) disclosure is necessary to protect or enforce I Heart Saving 's rights or property, to protect the rights or property of others, to protect your safety or the safety of others, in emergency situations, to defend against legal claims, or to take action regarding illegal activities or suspected fraud.


7. Opt-Out Rights & Controlling Your Information


(a) How can I opt out of marketing communications?
Marketing emails from I Heart Saving will always include an unsubscribe link at the bottom. To opt out of marketing email, please unsubscribe using this link. You may contact us via the contact section of the I Heart Saving
app or website to unsubscribe. To opt out of device notifications, disable the push notification preference inside the I Heart Saving app.


(b) Stop Future Collection of Information:You can stop all future collection of Personal Information and Automatically-Collected Information that is collected through your use of our website by discontinuing use of the website (but see below regarding data retention of earlier-collected data). You can stop all future collection of Personal Information and Automatically-Collected Information that is collected through your use of the I Heart Saving app by uninstalling the app (but see below regarding data retention of earlier-collected data). You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network. Please note that we will not be notified if you uninstall the app or discontinue use of the website. If you want us to remove your Personal Information from our records, please see the paragraph below.



(c) Review and Modification of Information; Deleting Your Information:
You can review or modify the Personal Information you have included in your I Heart Saving app account or change your password by logging in and accessing your account, or by contacting us at support@iheartsaving.com. Please note that your account and all features of the app may not function properly if we remove any or all of your Personal Information. If you want to close your app account and/or ask us to delete your information from our databases, please contact us at support@iheartsaving.com. We will not be notified if you uninstall the app, and we will not know that you want us to remove your information from our databases. Upon receipt of your request, I Heart Saving will use commercially reasonable efforts to delete your account and remove your Personal Information from our databases; however, it may be impossible to remove residual Personal Information and Automatically-Collected Information, such as information tracked in our web server log files and information that may reside in backup files. This residual information is retained to preserve the integrity of backed-up files and for business continuity purposes. Further, we may retain Personal Information and Automatically-Collected Information to comply with our retention policy described in Section 8 below.


8. Data Retention and Storage


See Section 5(a) above regarding our retention of your credit card information that you provide to complete purchases you initiate through the I Heart Saving app or iheartsaving.com. We will retain all other Personal Information and Automatically-Collected Information in our databases until you contact us and ask that we remove your information from our databases. Please note that it may be impossible to remove some Personal Information and Automatically-Collected Information, such as information tracked in our web server log files and information that may reside in backup files. We may also retain Automatically-Collected Information even after you request that we remove your information from our databases, for use in the aggregate and to analyze and improve the app and our websites. Further, even after you request that we remove your information from our databases, we may retain Personal Information and Automatically-Collected Information in accordance with our document management and retention policy and to comply with applicable laws, rules, regulations, or guidelines; to prevent fraudulent activity; to protect ourselves against liability; to resolve disputes; to permit us to pursue available remedies and limit any damages that we may sustain.


9. Outbound Third-Party Links


This Privacy Policy applies only to information collected through your use of the I Heart Saving app, our website and email communications. The app and our website may contain links to other websites, products, or services that are not owned or controlled by I Heart Saving. I Heart Saving is not responsible or liable for the privacy practices or other actions of these third parties or their websites, products, or services. These third parties may have their own policies regarding privacy and security. We advise you to review such policies to determine what information about you may be collected and used when you visit and use these linked websites, products, or services.


10. Information Security


We implement industry-standard physical, electronic, and procedural security measures to protect against the loss, misuse, alteration, or unauthorized access of Personal Information and Automatically-Collected Information we collect and store. These safeguards include secure login authentication for accounts on the I Heart Saving app, encryption during transmission with the use of Secure Sockets Layer (SSL) for processing transactions securely, firewalls, and other security measures. All Personal Information and Automatically-Collected Information are subject to restricted access to authorized employees and contractors who need to know the information in order to operate and improve the I Heart Saving app and our website. Please promptly notify us if you become aware that your Personal Information is lost, stolen, or used without permission. If you notify us of such an event, we may disable access to your app account in order to prevent an unauthorized third party from accessing your account.


11. Legal Disclaimer


We do not guarantee that your information will never be compromised. No Internet or wireless network transmission is ever 100% secure. Further, while we employ reasonable measures to protect your information, we do not and cannot guarantee that there will be no unintended disclosures of your information or that unauthorized third parties will not defeat our security measures or use non-public information for improper purposes. Nevertheless, we value your business and have undertaken the described security measures to respect your privacy and to keep your information confidential.


12. Policy Modifications


I Heart Saving reserves the right, at any time, to change or remove this Privacy Policy at its discretion. We will post any new policy here, and you should visit this area frequently to stay informed. You can determine if this Privacy Policy has been revised since your last visit to the I Heart Saving app or our website by referring to the effective date at the top of the Privacy Policy. We will also provide notification of significant changes to this Privacy Policy through the app and on our website. If changes are significant and you have set up an account through the app or if you have signed up to receive our news and updates through our website, we will also notify you of such changes either (i) via the Contact Data you have provided to us; or (ii) by requiring that you agree to the revised Privacy Policy the next time you access your account in the app. Your use of the app and/or our website following any revision to this Privacy Policy constitutes your acceptance of an agreement to the terms of this Privacy Policy, as revised by us. The revisions to this Privacy Policy will apply to all Personal Information and Automatically-Collected Information collected on and after the date on which we post the revised Privacy Policy. We will keep prior versions of this Privacy Policy in an archive for your review upon your request.


13. Contact


Contact I Heart Saving through any of the means listed below if you have any comments or questions about this Privacy Policy or the use of your Personal Information, or to report any violations of the Privacy Policy. To review or correct your Personal Information with I Heart Saving, please contact I Heart Saving through any of the means listed below and provide your full name and email address along with your request for review or correction.


Contact Information:

I Heart Saving
202-160 Charlotte Street
Peterborough, ON, Canada K9J 2T8
support@iheartsaving.com

Please see Sections 7(c) and 8 above regarding our retention of your information, even after you request that we change or delete your information.


14. Unenforceability

If any part of this Privacy Policy is determined to be invalid, illegal, or unenforceable, pursuant to applicable law, then the invalid, illegal, or unenforceable provision will be deemed superseded by a valid, legal, and enforceable provision that most closely matches the intent of the original provision, and the remainder of this Privacy Policy shall continue in full force and effect.


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